Thank you for considering the purchase of our digital items. Before proceeding, please take a moment to review our policy regarding digital item purchases. By completing your purchase, you acknowledge and agree to the terms outlined below:
- No Returns: Due to the nature of digital items, all sales are final. We are unable to accept returns, exchanges, or provide refunds for digital products, including but not limited to downloadable files, software, e-books, templates, and any other digital content.
- Description and Preview: We make every effort to provide accurate and comprehensive descriptions, as well as previews where applicable, to give you a clear understanding of the digital item you are purchasing. We encourage you to review this information carefully before making a purchase.
- Technical Support: If you encounter any issues with downloading or accessing your purchased digital items, please contact our customer support team at dwl@caseyjmusic.com. We are here to assist you and ensure you receive the product you've purchased in a satisfactory condition.
- Licensing and Usage: Your purchase grants you a non-exclusive, non-transferable license to use the digital item for your personal or business use, as outlined in the item's accompanying documentation. Redistribution, resale, or unauthorized distribution of digital items is strictly prohibited.
- Quality Assurance: We strive to offer high-quality digital products that meet or exceed industry standards. However, we cannot guarantee compatibility with all software, hardware, or devices. It is your responsibility to ensure your system meets the necessary requirements before purchasing.
By proceeding with the purchase of our digital items, you acknowledge that you have read, understood, and agreed to our policy, including the "No Returns" clause. If you have any questions or concerns, please contact us before completing your purchase.
